Frequently Asked Questions (FAQ)
Welcome to our Frequently Asked Questions (FAQ) page! Here, you'll find answers to all your queries about submitting, showcasing, and purchasing artwork on our platform. Whether you're an artist looking to share your creativity or a collector seeking unique pieces, we've got you covered. Dive in to learn more about how we empower artists and connect them with a global audience. If you have a question that isn’t listed, feel free to contact us—we’re here to help!
Can I remain anonymous while selling my art?
Yes, you have the option to stay anonymous on our platform. This feature ensures your identity remains private, allowing your art to take center stage. Buyers will focus solely on your creations, offering you complete creative freedom.
What types of art are eligible for submission?
We accept physical artworks such as paintings, sculptures, sketches, and mixed media. Each piece must be original and crafted by the artist. Digital art and reproductions are currently not eligible.
How do I price my artwork?
While pricing is your choice, consider factors like the medium, size, and uniqueness of your work. Research similar artworks on our platform or elsewhere to ensure competitive pricing. We’re happy to provide guidance if needed.
Is there a fee to submit?
No, submitting your artwork is entirely free! We believe in empowering artists by eliminating barriers to showcasing their talent.
Who can submit artwork on your platform?
Any artist, whether emerging or established, can submit their physical artworks. We welcome creativity in all its forms.
Do you accept international submissions?
Yes! Artists from around the globe are encouraged to submit their work. However, ensure compliance with shipping and customs regulations when selling internationally.
Can I submit multiple pieces at once?
Absolutely. There’s no limit to how many pieces you can upload, allowing you to showcase your full portfolio.
What happens after I submit my artwork?
Once submitted, our team will review it for quality and authenticity. Approved pieces will be featured in our gallery, making them available for buyers.
How do I ensure my art stands out?
Focus on high-quality images, detailed descriptions, and clear pricing. Highlight unique aspects of your artwork, like the inspiration behind it or the materials used.
Can I edit my submission after uploading?
Yes, you can update details like descriptions, pricing, and images from your account dashboard.
What are the image requirements for submissions?
Upload clear, high-resolution images (minimum 1200×1200 pixels). Multiple angles and close-ups are encouraged to showcase details.
Can collectors contact artists directly?
For anonymity, direct contact is not allowed. Buyers can communicate via the platform’s secure messaging system.
How do I track the status of my submissions?
Log into your account and visit the “My Submissions” section. Here, you can view approval status, buyer interactions, and sales updates.
Do you provide any marketing support for featured artworks?
Yes, we promote select pieces via our newsletters, social media, and homepage features to maximize visibility.
What should I include in my artwork description?
Provide details like the medium, dimensions, creation year, and inspiration behind the piece. A well-written description engages buyers.
Is my artwork protected from copyright infringement?
Yes, all artworks submitted are protected under intellectual property laws. We take measures to prevent unauthorized use.
How do I withdraw my artwork from the gallery?
You can remove your artwork at any time via your account dashboard.
What payment methods are available for purchases?
Buyers can use secure payment methods like credit/debit cards, PayPal, or other options depending on their location.
How is shipping handled for sold artworks?
Artists are responsible for shipping. We provide guidelines to ensure safe packaging and reliable delivery.
Does your platform charge commission on sales?
While submission is free, a small commission is deducted from each sale to maintain the platform.
Can I switch from anonymous to public after submission?
Yes, you can update your profile settings to reveal your identity if desired.
What happens if my artwork doesn’t sell?
Unsold pieces remain in the gallery indefinitely or until you choose to withdraw them.
Are there restrictions on themes or content?
Yes, artworks must comply with our guidelines and avoid offensive, explicit, or illegal themes.
How do I know if my artwork has been approved?
You will receive an email notification upon approval, and the artwork will appear in your gallery section.
Can I upload artwork framed or unframed?
Both framed and unframed artworks are welcome. Mention this detail in your submission description.
Can buyers request custom pieces or commissions?
Yes, buyers can submit requests via the platform. Artists can review and accept commissions at their discretion.
What happens if a buyer cancels their order?
If a buyer cancels before shipping, the artwork is relisted. If it’s already shipped, refund policies apply.
How do I report an issue with the platform or a buyer?
Contact our support team through the “Help Center” or email. We’ll resolve issues promptly to ensure a smooth experience.
